Sign Up
Create your B2B wholesale account
Can individual consumers register?
No, it's not possible. apM MUST serves as an intermediary agent delivering Korean wholesale fashion to fashion retailers across the globe. As all our products are presented at wholesale prices, individual consumers cannot become business partners on our platform.
Can startups register without an established business?
Even for startups, registration is possible with a business license. You may join under a Temporary tier, and within a month of joining, we may request website or showroom photos. If it's deemed that the business is not proceeding, your account approval may be denied.
What if I don't have a website URL?
If you don't enter a website URL upon registration, we'll require photos of your showroom and verify that the showroom's name matches the name on your business license. Additional documentation may be requested during this process.
What if my country isn't listed?
If your country isn't available in the country selection list during sign-up, please contact our CS Team. We need to verify if shipping to your country is possible.
Account Review
Business verification process
How long does approval take?
The approval time varies by country and the information provided but typically takes between 6 to 24 hours. Once approved, you will be notified via email.
Quick Facts
- Average approval: 6-24 hours
- Email notification upon completion
- Additional documents may be requested
What if my registration was denied?
If your account registration was denied, it's likely because we couldn't verify that your business is related to fashion retail or we didn't receive enough information. In this case, please contact our CS Team. Additional information may be requested.
Shopping
Browse and order products
When are new products launched?
Typically, Korean fashion wholesale brands launch their SS (Spring/Summer) season products between January and February, right after the Lunar New Year. The AW (Autumn/Winter) season products are usually released in mid-August.
What is the minimum order quantity?
Our policy, in line with Korea's wholesale market rules, requires a minimum purchase of 2 pieces per item. This aligns with the B2B wholesale ethos and our practice of not selling to individual consumers.
Can I change the product labels?
Label change can be done in two ways. The first is through the brand via a 'Custom-Order,' which requires an MOQ. The second is through our service at apM MUST without an MOQ but requires an extra cost of $4 per piece.
Payment
Secure payment options
What payment methods are accepted?
Currently, we accept Credit Card, PayPal, and Bank Transfer (SWIFT). We plan to support WeChat Pay and cryptocurrency payments in the future. For Russian clients, payment is only possible via Bank Transfer, with deposits accepted into our Tinkoff account.
Are there payment fees?
Yes, the credit card fee varies by membership tier. However, PayPal fees are uniform across all membership tiers.
Order Processing
How we handle your orders
Why isn't real-time stock shown?
As the official agent for apM mall, we don't always receive real-time stock information from all brands. This situation is characteristic of the Korean fashion wholesale policy, where brands do not share their inventory status with any agencies.
What is the delay period?
The time until restock is completed is termed the delay period, during which we wait to pick up the products from the brands. You must choose how long you're willing to wait at checkout. A 2-week wait is generally recommended.
Shipping
Delivery options worldwide
What shipping options are available?
We currently offer EMS, UPS, and DHL. If you prefer to use your contracted shipping company, you can select this option at the checkout page.
Can I pick up from your warehouse?
Yes, you can, but only after we have picked up all your ordered items and completed the box packaging. You may pick up part of your order, but you must contact us in advance.
Custom Clearance
Export documentation support
Can you reduce the invoice value?
Yes, it's possible to reduce the value on the shipping export invoice, but this means a Certificate of Origin cannot be attached, and also, shipping via DHL will not be an option.
Do you provide Certificate of Origin?
Currently, we can only attach C/O documents for EU countries and a few other nations. Please contact our CS Team for specific requirements.